Communication and Health Care – not

Dear Clinic that Shall not be Named: 

I get it. I do. I understand that I had my last mammogram in August of 2017. I know that I cancelled my August appointment this year. Really, though, you could have saved the postage on that little reminder letter. You know the one: the letter reminding me that a full year has gone by and I haven’t had my next mammogram yet. 

You see, Clinic that Shall not be Named, I have already rescheduled the mammogram for mid-September. If your computer system had been programmed to make one more step, perhaps a search for an upcoming appointment, there would have been no need to send a reminder letter by way of the USPS. 

I suppose it could have been worse. If Clinic that Shall not be Named made robo-calls instead of sending reminder letters, then I would have gotten very irritated and perhaps my blood pressure would have escalated. At least with the silly letter, I just laughed and ripped it up. 

In conclusion, Clinic that Shall not be Named, once again your right hand doesn’t know what your left hand is doing. Get with it, okay? Okay.