Actual text conversation regarding my laptop:
Chuck: The problem is a known thing that happens to many. Major Software Company has not been forthcoming with a fix. Solutions are available, but complex enough that I don’t want to try.
Chuck again: Shall I call (local computer shop)? I’m sure they can do it, likely need unit for a few days.
Daisy (at work): If you do, ask if it’s worthwhile. might provide a patch.
Note: at this time, we were just worried about minor problems such as the laptop running slowly and being glitchy when I wanted to access the start menu or shut it down. We had no idea.
Chuck: At (local computer shop). On your desktop are apps called Blah Blah and Blah Blah Blah. Are they important? Do you use them?
Daisy: No. You may uninstall both.
Chuck: First one won’t let us uninstall, but got the other. Then things got worse. Lost most access to everything. These are known malware, usually comes bundled with something else. Explains all your recent complaints. It’s at (local computer shop).
Daisy: Crap. Thank you for taking care of it.
Chuck: Hoping to have it back three days from now. Sorry.
Daisy: So be it. Sob. I’ll live.
Note: I was working an extended night because of parent-teacher conferences. Add to the exhaustion of the long day the knowledge that my laptop was in the computer hospital, and I was wiped out.
If you read the last post, you know it took me a full week or more to recover access to my blog dashboard. Now that it’s back, I think we’ll have a party of some sort. Coffee, anyone? Chocolate?