>Dear Clinic That Shall Not be Named;
If the best advice you can offer is, “Talk to a person next time,” your system might be broken. Just sayin’.
Dear Pharmacy with Recorded Messages;
If the best advice you can offer is, “Talk to a person next time,” your system might be broken. Yeah. Uh-huh.
Those boxes of designer chocolates often have a map inside the top cover. Look for it.
Dear Clinic That Shall Not be Named;
Your online messaging system has major glaring weaknesses. After its failure, I suffered through listening to a recorded message while on hold – a recorded message telling me how I could “take control of my own health care” by using the online messaging system. Ahem.
Dear Pharmacy Tech;
If your recorded message tells me I have no refills left, why would I call to see if my refill is ready?
Do you really, honestly, truly have no way of recording a concern? No way to prevent this kind of mistake from recurring?
Can we please order take-out for supper tonight? I have no brainpower or energy left.