I am a geek-type person. I work in a geek-type office full of people just like me. We’re not all alike, though, and sometimes there is a lack of understanding or odd communication.
Take our phones – please. The phones switched to a new provider with new highly-visual dial-pads. (That is a word. Dial-pads is a word. Hyphenated, even.) Here’s what it looks like.
I am a verbal-linguistic type. I would rather see an abbreviation on the phone or even a passcode to use the many features. As an example, it took me over a year to figure out how to transfer a call. On the old phones, I would put the caller on hold, dial the extension of the next person, and when that person answered, release the hold and let the two of them talk while I hung up and got back to work.
Deep sigh. I lost a few calls and I had to admit to more than a few parents that I didn’t know how to forward a call. I finally asked another teacher how to handle the task. She, another verbal-linguistic type, said:
- Push the button with the little girl with pigtails on it.
- Then push the button on the screen for the teacher you want.
- Then push the little girl with pigtails again.
Got it! I responded. I had been messing up the process by using the hold button, the way we used to do it. Ahem. I can do this.
And then my verbal-linguistic friend and I found out we were interpreting the graphic all wrong. It’s actually three people. One person in front, with the outlines of two others behind him or her. Or it.
Readers, your opinions? What do you see — a group of people or a little girl with pigtails? I’m sure there’s deep meaning here. Let’s have an analysis party in the comments. Meanwhile, I’ll get back to work.
I took your word for it that it was a little girl with pigtails! LOL But I can see now that was not what was intended. Who came up with those icons? And why would an icon of three people mean “transfer”?
Ah, technology. Wonderful and terrible at the same time.
I think the pig-tails. Makes more sense for a transfer.